The hotel industry is expanding with each passing day due to the boom in leisure and corporate tourism. Travel frequency has increased over the past decade, leading hotels to compete in every way to attract more guests and provide them with a comfortable stay. Hoteliers know the fact that if they want their clients to choose them over the competition, they have to provide something extra to the guests. The most important is to offer the right quality and hotel amenities to guests at the right prices. If you want your hotel to succeed, you need to stay ahead of current trends, which will ensure better occupancy rates.
You can start with hotel amenities services by providing the basic things and supplies like toiletries, towels, hangers, etc. These basic hotel supplies are intended to provide guests with maximum comfort and feel at home. However, the definition of basic hotel supplies differs depending on the class and type of hotel. The hospitality industry is a highly competitive industry and you compete with each other for business. Therefore, the hotel amenities and supplies they provide are part of the competition that concerns things like: how many amenities are offered, their types, and the quality and design of the products.
Guests’ expectations of such supplies are affected by the type of hotel and its level of sophistication. Hangers, coolers, absorbent towels, exquisite bedding, wooden luggage racks, etc. They are basic hotel inputs for mid-level hotels. The primary goal of providing these additional luxury items is to increase hotel room occupancy rates. As the level of the hotel rises, so does the quality and quantity of hotel supplies and services.
5-star and above hotels and resorts provide a high level of guest services and amenities to attract and retain high-end guests. For example, shaving kits, medical kits, bathrobes and microfiber towels, shaving mirrors with anti-fog function, lockers in the room, refrigerators, mini bars, etc. are just a few examples of high-quality hotel supplies from these luxury hotels and resorts. These added amenities not only attract new guests, but also increase occupancy rates.
Guests rate the hotel supplies and guest amenities they use based on quality and convenience. When a hotelier is in the process of deciding what hotel services they would provide, various factors would influence the decision, such as budget, their guests’ expectations, the type of guests they receive, etc. The value and importance of hotel supplies cannot be overstated as they have a direct effect on occupancy rates.
