“Everyone wants to rent a London student accommodation in London. When you are not satisfied with the way the landlord handles the problem, or some practices violate the contract terms, you can complain. Yixianghaoju tells you that there are mainly the following solutions to protect your own rights and interests in student accommodation London.
Complain directly to the landlord
If your landlord has a complaint handling channel, you can use this channel to file a complaint. For example, some formal housing agency agencies will have departments and personnel dedicated to handling complaints. You can call to inquire, or find the corresponding information on the agency website. If your landlord does not have a complaint handling channel, or you don’t know where to complain, logically speaking, the tenant needs to make a written complaint, write down all the matters you want to complain, and then ask the landlord to investigate and inquire. Similarly, they also need to reply to you in writing about the result and how to deal with it.
If you are not satisfied with their answer or your landlord does not respond to your complaint, then you need to find Alternative Dispute Resolution (ADR) to make a complaint or go to court. Special reminder, ADR only handles various complaint applications in England, please refer to Shelter Scotland for Scotland.
Complain to the district government environmental health department
In addition to TRO, each district government should also have personnel in charge of environmental sanitation, called Environmental Health Officer (EHO), if your housing environment is threatened, they can help you, such as
1. There are dangerous wires in your home, Gas tanks or electrical appliances.
2. The structure of the home is dangerous and has not been maintained all year round.
3. Wet water leaks or roof leaks.
4. The electrical appliances in the home are noisy.
When a complaint is received, EHO will come to your home for inspection. If the housing environment is indeed affected, they will communicate with your landlord and solve the problem. If the landlord ignores it, they will issue a formal order for the landlord to solve the problem. solve. Similarly, you can contact your district government to get the contact information of EHO, or use Shelter to enter your zip code to check.
Complain to the relevant personnel of the local government
Each regional government in the UK has a person who is responsible for tenant and landlord relations, called the Tenancy Relations Officer (TRO). Their job is to coordinate tenants when the landlord violates the law. When your landlord violates the following items, you can contact TRO1 and ask you to move out without giving you notice, such as changing the lock and threatening you to move out. Go, drive you away and so on. 2. Infringement of your rights and interests, including racial, gender and sexual assault, harassment, threats of swearing and beating, etc. 3. Refuse to repair broken appliances, furniture or houses at home. 4. No contract or Rent Book will be given to you. Rent Book is an effective legal proof that private landlords generally use. If there is no contract, this Rent Book can have legal effects and record the monthly rent paid. You can buy it at stationery stores like WH Smith and Ryman, and use it to record every rent payment.
When TRO receives your complaint, they will contact your landlord and explain the relevant laws to them (because many private landlords may not understand the specific legal provisions themselves), if they still choose to ignore, TRO can take corresponding actions against them punishment. If the landlord does break the law, they will get a criminal record and the corresponding fines, if serious, may face jail and compensation. Contact your district government, and they will provide you with the contact information of the TRO in your area, or you can find it on the district government website, or you can directly enter your home zip code to inquire.
The above is the entire content of this issue about student accommodation in London, I hope it will be helpful to everyone!